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Verified Reviewer
New Reviewer

Poor customer service!

AmericanMuscle - Poor customer service!
I ordered the wring part on line and called and canceled it and they said they were sending me a return label at that point I said Ill go online and order the right part when I was speaking to the customer service rep he said no Ill help you right here so he told me it...
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ID
#3918781 Review #3918781 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

I dont have a subscription with you you have taken money out of my bank acvout want it back

Dont have a subscription with you want my money back 3 months did not notice till today , been taking $ from my bank account
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ID
#3894944 Review #3894944 is a subjective opinion of poster.
Location
Odessa, Florida
Cons
  • Dont know who you are
Loss
$197
Preferred solution
Full refund
New Reviewer

Devolución de un pedido

neblina metroetroespejemamáyo el resumen Delamercancía N/ Aciones unida pedagogo no yo lo un depositado todavia
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ID
#3828421 Review #3828421 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stolen money

I tried ordering tires for my car, and upon clicking submit order, it said transaction failed due to insufficient funds, I go to look at my account, the money has been taken from my account. the tires still show in my cart and theres nothing in my order history. I have ordered from here before and no issues.
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ID
#3682253 Review #3682253 is a subjective opinion of poster.
Loss
$697
Preferred solution
Deliver product or service ordered

Damaged parts

I ordered headers for my challenger and they were delivered to the wrong address luckily was someone I knew and was able to get them. When I went to pick them up it looked like the box was throw around for a while and the headers inside were damaged. The return was...
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ID
#3518608 Review #3518608 is a subjective opinion of poster.
Location
Ann Arbor, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I placed a order in 2019 evidently! I have ordered a lot of merchandise from them starting from 2019-****! I always order ahead, so when I get to that job, all I have to do is grab it!

Never received a order, but affirm is trying to get money from me! Something went wrong on your part. I think when I ordered this, it was not in stock at the time? Now your stating since I never received a order that I purchased from you and Affirm paid you for it, but never sent the merchandise to me! Your saying that there is nothing you can do about your failure to send me the merchandise! That makes no sense lol! I dont care if it was 5 years ago, its still a binding contract between American Muscle, Me, and Affirm!! Make it happen lol

User's recommendation: Stay up to date with your purchase’s especially if you order a lot! It’s easy to forget about a order!

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ID
#3358299 Review #3358299 is a subjective opinion of poster.
Loss
$81
Preferred solution
Let the company propose a solution

Missing filter

I am very annoyed with americanmuscle I still haven't received my missing air filter. My old one broke so my car has been out of commission for weeks. They didn't even offer me the chance to pay for fast shipping. The representative didn't even consider my request. I will never shop with them again
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ID
#2890722 Review #2890722 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Customer service does not exist here with this company

I've bought tons of stuff from these guys and they ripped me off on a sensor they stated on their website would fit my car did not even remotely fit and when I emailed Jackson about it he told me I was SOL so here I am telling you guys not to buy anything from these guys, save yourself some money and a headache, I'm out money for their sensor, another sensor from a website that did me the same way and the third one that finally fit(thank F#%^in' god, Jesus Christ, hallelujah!) needless to say I won't be buying anything else from them anymore, I'll go to carid and if they don't have it then it just won't go on my s550 mustang!
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ID
#1289095 Review #1289095 is a subjective opinion of poster.
Service
Americanmuscle Customer Care
Reason of review
Poor customer service

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